In case of an accident or car arrest during a reservation, the Driver must call the 24/7 roadside assistance number 800909664, communicating the type of assistance required.

In the event of an accident with a third-party vehicle, the driver and driver of the third-party vehicle must complete the friendly assessment form (CID). The Driver must send the CID to Auting by email to [email protected]. The owner is required to ensure that the CID is sent to Auting.

In case of an accident or car damage, even if not major, the Driver should also contact Auting at +390510420405. Customer service is active Monday through Friday (excluding holidays) from 9 a.m. to 6 p.m.