Car pick-up takes place only upon payment of the notified reservation.

Once the reservation is paid, the Driver's phone number will be visible in the trip detail.

The Owner may delegate to a third party the delivery of keys and cars but is still responsible for the mandatory checks made by his delegate and any incorrectness and incompleteness.

Car pick-up and drop-off location can be agreed upon by Driver and Owner at the time of booking. If there is no agreement on the car drop off or drop off location, the reference location is the 'Car Location' indicated by the Owner in the car profile.

The Owner is required to make the appropriate checks and complete the Trip Start and End Checklist (see the specific Faq CHECKLIST).

All the personal belongings and electronic devices (ex: Telepass, Navigator) must be removed from the vehicle before every reservation.