Pick-up of the car takes place only after the reservation has been paid.

After the reservation is paid, the Owner's phone number will be visible in the trip details.

The place of initial car pick-up and drop-off can be agreed upon by Driver and Owner at the time of booking. If no agreement is reached on the initial car pick-up or final car drop-off location, the reference location is the 'Car Location' indicated by the Owner in the car profile.

Drivers are required to have their driving license with them upon initial vehicle delivery. If a driver's license is not presented, the vehicle will not be delivered.